Thank You Page redirect is showing forbidden error

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    Rtomka
    Asked on March 03, 2020 at 09:58 AM

    Good morning,

    We tried linking our form to redirect to an external link once the form was submitted but we have a 404 Forbidden message come up when that happens. Is there anyone who can assist with this? We read online that others have had this same issue with resolution.

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    Vanessa_T
    Answered on March 03, 2020 at 01:29 PM

    I assume this is the form you are referring to since this is the only one which has redirect URL set:

    https://www.jotform.com/form/200404622193040

    I cloned your form and made some tests and it turns out that enabling Send Post Data in form settings is causing the issue.

    1583260116473.png

    Please make sure that your website is configured properly to accept POST data. If not, you can disable the Send Post Data setting.