Unable to enable the forms

  • MsamiXIX
    Asked on March 3, 2020 at 5:10 PM

    when i was testing my new form , it says that its disabled 

    then i went to where we can enable and disable a form , the field is empty like you can see in the picture uploaded 

    i clicked on it , then it starts loading , is says " working " , the load don't stop and noting happens same problem 

    Jotform Thread 2192051 Screenshot
  • roneet
    Replied on March 3, 2020 at 10:48 PM

    Your forms are suspended. We will review the forms and get back to you.

    Thanks.

  • roneet
    Replied on March 4, 2020 at 8:30 AM

    Your forms are suspended by our antiphishing tool. Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com  with Thread #2192051 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Thanks.