Lightbox is not working

  • Sunny
    Asked on March 3, 2020 at 7:24 PM

    I'm having  a problem loading the Jotform Lighbox, i believe it is cause by an javascript error from external iframe, is there any way to load the lightbox even if there is an js error on other iframe? 

    Jotform Thread 2192261 Screenshot
  • jherwin
    Replied on March 4, 2020 at 1:25 AM

    Can you please try removing the number "2" after "feedback" found on the first line of your lightbox embed code?

    Here's a screenshot for reference:
    1583303121feedback Screenshot 10
    Please give it a try and let us know how it goes.