What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    With jotform 3.0 'myforms' became blank so my form was lost. Below is my form URL. I can clone the form but then I loose the submission data

    Asked by Richard Bailey on May 20, 2013 at 09:50 AM
    Page URL:
    http://jotformeu.com/form/31156663893361

    JotForm submission data JotForm 3.0
  • Profile Image

    Answered by jefreylandicho on May 20, 2013 at 10:39 AM

    That is how the clone form function work by default. When you clone a form, the form fields and setting you have created are the only things that will be copied from the original form o the cloned form. Cloning form will not copy nor duplicate the submission and report data of the original form.

    It also appears that your account is under a Guest Account. In order to retrieve and edit your form, please register for a FREE account using this email (rik.bailey@ntlworld.com) as your account email address.

    If you need further assistance, please contact us again.

  • Profile Image

    Answered by Richard Bailey on May 20, 2013 at 01:52 PM
    New response receivedThank you for such a quick response. I created the account and all my forms were there!
    What amazing service. Well done!
    Best regards,
    Richard
  • Profile Image
    JotForm Support

    Answered by Welvin on May 20, 2013 at 03:38 PM

    Hi Richard,

    It is our pleasure to help you. If you have any further questions, concerns or suggestions please do not hesitate to contact us again. 

    Thank you!