Inbox Page: Blank page and showing browser console errors

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    SABJE
    Asked on March 03, 2020 at 11:53 PM

    Good Day

    When i click on the inbox, it opens up and it gives me a blank green screen. 

    Regards

    Landi

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    Mike_G
    Answered on March 04, 2020 at 05:26 AM

    I was able to reproduce the issue you are having and I found errors in the browser's console when I tried to access the link to the Inbox page of your form that you shared.

    I have escalated this to our developers so they can have a closer look at the issue.

    Once we have an update, we will notify you in this thread the soonest.

    While the issue is being looked into, may I suggest that you access your form's submissions on the submissions page? https://www.jotform.com/submissions/91540662049558

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    SABJE
    Answered on March 04, 2020 at 07:56 AM

    Thank you kindly, i await your reply

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    Helen
    Answered on March 16, 2020 at 05:17 AM

    Hello @SABJE,

    Sorry for the inconvenience that you have.

    The issue should be fixed now.

    Thank you for your understanding.