How can I erase these data in e-mail to me and to my clients when fields are hidden?

  • Rutkowski_Piotr
    Asked on March 4, 2020 at 3:21 AM

    HELLO,

    If someone answers A and C, and then goes back to Q1 and answers B and E... answers A and C doesn't erase.

    "Hide Empty Fields" is enable, everything looks correct in Preview, but these unnecessary data are still visible in email to person who fills form.

    How can I erase these data in e-mail to me and to my clients?

     

    best regards,

    Misza

    Jotform Thread 2192660 Screenshot
    Page URL: https://form.jotform.com/200133919081347
  • Jed_C
    Replied on March 4, 2020 at 8:21 AM

    To clear fields when hidden, please go to form Settings and change Clear on Submit to Clear on being hidden.

    1583328087DrawingWindow 2020 03 04 21 Screenshot 10

    I hope that helps. Let us know if you have any questions or if you need further assistance.