Field is not showing on live form.

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    neenah71
    Asked on March 04, 2020 at 11:28 AM

    Hello,

    A form I've been building is not showing one of the fields in the actual form preview or active form. I moved the field but it is still an active field, not hidden. The field "Number of people expected to attend" should show right after "event description" and before "date of event" but it isn't there. It is a required field so folks have been unable to complete the form because it is required, but not showing for them to fill out.

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    ashwin_d
    Answered on March 04, 2020 at 02:38 PM

    I am sorry for the trouble caused to you. I did test your form and I am able to replicate the issue you are having. I also cloned your form in my account and the issue persists in cloned form as well. I am not sure what is causing this issue. 

    I edited my cloned form and added a new short text entry field for same question label and it seems to display the field correctly. Please take a look at the following cloned form and see if it works as expected: https://form.jotform.com/200636038388963 

    Feel free to clone this form in your account. The following guide should help you in form cloning: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.