Form Skipping Over Question

  • uclaparent
    Asked on March 4, 2020 at 1:19 PM

    We have a form that was working perfectly fine, but is now skipping over the initial question and defaulting to a question that does not apply to all users (based on conditional formatting). It does not look like we have any "default" response set up for the question.

    Jotform Thread 2193447 Screenshot
  • John Support Team Lead
    Replied on March 4, 2020 at 5:33 PM

    It seems there are conflicts with the conditions since you are using AutoNext feature.

    Please try disabling conditions 1,2, and 5 then format conditions 3 and 4 like this one:

    Form Skipping Over Question Image 10

    Please try that and let us know how it goes.