What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how can i switch payment gateways on the form

    Asked by wakinggirl on May 20, 2013 at 01:41 PM

    i remember doing this once, and now i can't duplicate. i want to switch a client from one payment gateway to another.


    is this possible?

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    Answered by KadeJM on May 20, 2013 at 02:19 PM

    Are you speaking about JotForm's Payment Gateways for your Subscription Plan or are you wanting to switch the Payment Tool Used for Customers on your Form?

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    Answered by pattystours on May 20, 2013 at 02:33 PM

    the latter.


    want to switch from Purchase Order to Stripe.

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    JotForm Support

    Answered by Mike_T on May 20, 2013 at 03:04 PM

    The payment field submission data might be deleted once you remove the Purchase Order field from your form, so I would like to suggest following the next steps:

    1. Clone your payment form.

    2. Remove the Purchase Order field from the cloned form.

    3. Add the Stripe tool to your form, it will have your saved products.

    Please feel free to contact us if you need any further assistance.