how can i switch payment gateways on the form

  • Profile Image
    wakinggirl
    Asked on May 20, 2013 at 01:41 PM

    i remember doing this once, and now i can't duplicate. i want to switch a client from one payment gateway to another.

     

    is this possible?

  • Profile Image
    KadeJM
    Answered on May 20, 2013 at 02:19 PM

    Are you speaking about JotForm's Payment Gateways for your Subscription Plan or are you wanting to switch the Payment Tool Used for Customers on your Form?

  • Profile Image
    pattystours
    Answered on May 20, 2013 at 02:33 PM

    the latter.

     

    want to switch from Purchase Order to Stripe.

  • Profile Image
    Mike_T
    Answered on May 20, 2013 at 03:04 PM

    The payment field submission data might be deleted once you remove the Purchase Order field from your form, so I would like to suggest following the next steps:

    1. Clone your payment form.

    2. Remove the Purchase Order field from the cloned form.

    3. Add the Stripe tool to your form, it will have your saved products.

    Please feel free to contact us if you need any further assistance.