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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    exceed allocated quota

    Asked by Hasan Fehmi KESIM on April 15, 2011 at 05:05 PM

    I created a form and it was appearing and working fine on the site for a few weeks up until today. Now the form is not loading at all browsers.

    I think it may have exceed allocated quota. Can you fix this form http://turk.jotform.com/form/10940113876 as soon as possible. 


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    JotForm Support

    Answered by liyam on April 15, 2011 at 11:19 PM


    I have checked your form.

    Your form is associated with a guest account and this will indeed reach an overlimit once you receive 20 submissions.

    You will need to create a free account so that your submissions will be upgraded to allotted 100 submissions per month.

    You can register by clicking My Forms on top of the page, then clicking Create a Free Account button on the left side panel, below your SSL submissions counter.

    IMPORTANT: Please make sure that you have set an email address with your guest form before creating a free account. Use the same email address that you used in your guest form so it will automatically merge with your newly created account.

    Hope this helps.