JotForm branding is still visible after the update

  • AGWEIBSLTD
    Asked on March 5, 2020 at 3:17 PM
    I seem to have another problem I have upgraded my form and at
    the bottom it is still written create you own jot form it is free.I thought
    there should be no branding when I upgrade to silver.Please confirm.
    Regards
    Solange
  • Bojan Support Team Lead
    Replied on March 5, 2020 at 3:23 PM

    Greetings Solange.

    Thank you for your message.

    I have checked your account, and you have successfully upgraded to the Silver plan.

    If you wish, you can now remove JotForm branding. You need to disable this from the account settings.

    Please click on your image in the upper right corner, and click on Settings. Once the page loads, you will have the option at the bottom to disable Show "Powered by JotForm" on my forms under the JotForm Branding section:

    JotForm branding is still visible after the update Image 1 Screenshot 20

    Please let us know if you have any further questions.