What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Duplicate Unique ID

    Asked by MarilynLitt on May 21, 2013 at 12:41 AM

    Unique ID is not working again.  My form is http://www.jotformpro.com/MarilynLitt/lostdog

     

    I got 3 froms with 1489.  This makes our records impossible to process.  This happened before to us a few weeks ago, but I thought you fixed it.

     

    Marilyn Knapp Litt

    Page URL:
    http://www.jotformpro.com/MarilynLitt/lostdog

    Screenshot
    unique id unique www
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 21, 2013 at 03:04 AM

    Hi Marilyn,

    Thanks for reporting. We will look over into this issue further and get back to you with updates. 

    Regards!

  • Profile Image
    Chief Technology Officer

    Answered by eee on May 21, 2013 at 10:46 AM

    Hi,

    Problem has been solved by 05/17/2013 (problematic code was online for a few hours until we found it)

    Kindest Regards,

    Ertugrul.