I keep getting a error on my Google Spreadsheet Link

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    Asked on May 21, 2013 at 01:22 AM

    I have applied integration same as always, authenticated but receive an error on the link provided.


    Please can you assist?


    Thank you!

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    Answered on May 21, 2013 at 04:17 AM


    I deeply apologize for this inconvenience. I checked your form and see that there were some error in google spreadsheet integration. The link to your spreadsheet is wrong. 


    Request you to please re-integrate your form with google spreadsheet and see if that solves your issue.

    I am creating a ticket and forwarding your issue to our development team so that they can also have a look. Please stand by for updates from them.



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    Answered on May 21, 2013 at 11:39 AM

    The problem is on Google's end. We confirmed that by trying to upload excel files created long time ago and we received the same error message. But, we will find a workaround. We'll update this thread when we have a solution.

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    Answered on August 02, 2014 at 08:09 AM

    The issue had already been resolved, please accept my apologies for this late notification.

    Thank you for your understanding

    Kind regards