What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Uploading problem again

    Asked by SandraAPSA on May 21, 2013 at 05:26 AM

    I have taken your advise and revised my upload fields. Since I began using Jot Form, there has been one problem after another. The biggest problem with this program is the upload fields. Forms are not successfully  being upload to the designated fields. It has gotten to a point where I have to redirect students to fax me documents because the upload function is inoperable. 

    Page URL:
    http://www.jotform.com//?formID=31283258662962

    problem
  • Profile Image
    JotForm Support

    Answered by Welvin on May 21, 2013 at 08:56 AM

    Hi,

    There's something wrong with your first upload field. The file extension is incorrect. You current setting is "*", and it should only *. I've fixed that.

    Do you mean to have problems with all the upload fields? I have tested your form, check your form submissions and all files are there.

    I hope that it is working now.

     

    Thanks