Add a warning message if there are too many card attempts when upgrading the account

Dear Jotform

Kindly advise why is my account suddenly suspended.

I need it for work purposes.

Thank you.

It looks like you have tried updating the credit card for your account subscription. The account is suspended due to exceeded failed attempts limited in an hour. We have now activated your account and you should be able to login to your account without any issue.

Please get back to us if you need any further assistance. We will be happy to help. 

Thank you so much!

Just a feedback, maybe have a warning page if there has been too many attempts. I did not realized my bank just blocked my new credit card. There was no message on your billing page that there was an issue with my card, so I assumed that it was a system or internet problem.

Thanks for the feedback.

I will forward this to our backend team as a feature request, although we cannot provide an ETA, we will keep you updated via this thread.