- photos1Asked on May 27, 2010 at 08:40 AM
i have just created a payment form and when i try it out and goes to the paypal site it automatically add a shipping cost of £5.00. why is that and can it be removed before i place it on my website.
- JotForm FounderaytekinAnswered on May 27, 2010 at 09:44 AMOn the first page of the PayPal Payment Wizard, change "Need Payer Address" to "No" and it will stop adding shipping cost.
- JotForm SupportNeilVicenteAnswered on February 12, 2014 at 07:23 AM
We have just released a shipping wizard for Paypal payment forms. For your desired output, you may now specify a shipping value of '0' for each of your item to bypass the account-level postage settings you have set set up under your Paypal account.
Let us know if you run into any other problems.