Paypal automatically adding shipping costs when i dont want it

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    Asked on May 27, 2010 at 08:40 AM



    i have just created a payment form and when i try it out and goes to the paypal site it automatically add a shipping cost of £5.00. why is that and can it be removed before i place it on my website.

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    Answered on May 27, 2010 at 09:44 AM
    On the first page of the PayPal Payment Wizard, change "Need Payer Address" to "No" and it will stop adding shipping cost.
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    Answered on February 12, 2014 at 07:23 AM

    We have just released a shipping wizard for Paypal payment forms. For your desired output, you may now specify a shipping value of '0' for each of your item to bypass the account-level postage settings you have set set up under  your Paypal account.

    Let us know if you run into any other problems.