What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my account

    Asked by heidimarlowe on May 21, 2013 at 10:01 AM

    Hi There,  I can look up all my forms, but when I go to access my account, it asks for my log in info again and then I enter it and it does nothing...absolutely nothing.  Please advise how I can access my account.  Thank you Heidi Marlowe 281-380-3437. Heidi@whiteglovedestinations.com

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    Answered by pinoytech on May 21, 2013 at 10:18 AM


    Sorry for the inconvenience that may have caused. Your form and account is working fine on my end upon checking and I wasn't able to replicate the issue. Can you please try to clear your browser cache and cookies?

    Thank you!