Form disabled

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    Erick Paul 
    Asked on March 06, 2020 at 12:44 PM

    All of a sudden everyone of my forms got disabled.. I'm working on creating a opt in for my ebook and as well as a client intake form for my Credit Restoration Service I provide and I was hoping to tie everything together while I make my site I'm also working on.

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    Vanessa_T
    Answered on March 06, 2020 at 02:43 PM

    Apologies for the inconvenience. Your account was suspended due to your forms asking for sensitive information, including username, password, SSN and ID uploads which are all against our Terms of Use. I can also see you are using a copyright logo.

    For us to reactivate your account, kindly provide the following details and send to reviewers@jotform.com with subject line Thread #2197519:

    1. Company name

    2. URL where the forms are used

    3. Your corporate email - you will have to use this within your Jotform account

    4. Proof that you have the authority to use the logo