Email Replies

  • Profile Image
    pleahy1974
    Asked on May 21, 2013 at 11:38 AM

    How can I set the form when it comes into Outlook that I can just hit reply and the email will be addressed to the person who sent the form...

  • Profile Image
    sidharth_kch
    Answered on May 21, 2013 at 12:05 PM

    @pleahy1974

    Yes, this is possible. When the Sender E-mail is set to noreply@jotform.com, we show a Reply-to Email option.

    Please simply change the Reply-to Email to your form email field through Email Notification settings.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image
    pleahy1974
    Answered on May 21, 2013 at 12:20 PM
    Will that reply the email to the sender?
    Paul Leahy
  • Profile Image
    sidharth_kch
    Answered on May 21, 2013 at 12:25 PM

    @pleahy1974

    Yes, you need to change the Reply-to Email to your form's email field. When you reply to the email received, you will see it would send to the sender.

    Thanks,

    Sidharth