I noticed that the branding is still at the bottomeven though I remove the branding option.

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    AGWEIBSLTD
    Asked on March 07, 2020 at 06:28 AM
    Find attached a reply message Jotform sent to one of my client after he
    submitted the jotform.I noticed that the branding is still at the bottom
    even though I remove the branding option from the setting.Please I need
    urgent help.
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    Jed_C
    Answered on March 07, 2020 at 06:33 AM

    I'm assuming that you are referring to your autoresponse email body? The branding on that email can be removed by editing the email body.

    Here's sample screencast:

    1583580764edit_branding.gif

    I hope that helps. Let us know if you have any questions or if you need further assistance. 

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    AGWEIBSLTD
    Answered on March 07, 2020 at 06:51 AM
    Do I need to do that for each form?Or there is a way of doing it at once
    and it applies to all forms I created.
    ...
  • Profile Image
    Jed_C
    Answered on March 07, 2020 at 09:19 AM

    It should be for each form, but it looks like a bug. Can you please try creating a new form and create a new autoresponse then let me know if the footer branding still appears on a new form?

    Looking forward for your response.