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stacy grayAsked on March 7, 2020 at 5:27 PM
I tried logging into my account to access my form submissions. My password is saved in my google browser. My first attempt it said user name or password is wrong. So I tried again - failed and requested a reset.
No email came to reset so I tried again and again. I don't understand why it is not allowing me to login. Now I have exceeded the login in limit. Can you please help me?
I don't recall ever changing my password in the 2 months since I joined.
Thanks!
Stacy Gray
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stacyReplied on March 7, 2020 at 5:37 PM
Nevermind, I figured out the issue.
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VincentJayReplied on March 8, 2020 at 12:02 AM
Thank you for updating us.
If you forgot your password again, you can reset it by following this guide:
https://www.jotform.com/help/489-How-to-reset-JotForm-account-password