My account has been AUTOSUSPENDED ?

  • Simon
    Asked on March 8, 2020 at 9:18 AM

    Just few minutes after creating my account it was suspended. What is the reason for the suspension?

  • David JotForm Support Manager
    Replied on March 8, 2020 at 11:31 AM

    We apologize for the inconvenience. Your account was suspended by our phishing detector system. I have reviewed your form, and there is nothing that would violate our terms. Your account has now been reactivated.

  • David JotForm Support Manager
    Replied on March 8, 2020 at 11:31 AM

    Your account has now been reactivated.

  • Simon
    Replied on March 8, 2020 at 12:51 PM
    Hope your system won't make the same mistakes. Thank you so much.
    ...
  • Ashley Blossom
    Replied on March 9, 2020 at 10:27 AM

    Had the same issue with me on the other email, not sure why did that happen but I would be really thankful if you can find a way to reactivate the account. I have been using Jotform for a while now and i have a few on my website too, online class help.
  • Kevin Support Team Lead
    Replied on March 9, 2020 at 1:11 PM

    @Ashley Blossom,

    I've moved your question to another thread: https://www.jotform.com/answers/2200616


  • Simon
    Replied on March 9, 2020 at 2:29 PM
    My issue has been resolved already. Thank you :)
    ...