form is no longer there

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    AssistancePlus
    Asked on March 09, 2020 at 09:51 AM

    how can I retrieve my form and entries?


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    Vanessa_T
    Answered on March 09, 2020 at 12:20 PM

    As per checking, you indeed do not have any forms. Do you happen to have another account in Jotform?

    Can you please share to us a sample URL of one of your forms so we can trace it.


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    AssistancePlus
    Answered on March 12, 2020 at 01:03 PM

    no other accounts, sorry they access the form from our website https://assistanceplus.com/referral-for-services/

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    Sam_G
    Answered on March 12, 2020 at 02:09 PM

    Hi AssistancePlus,


    I checked your webpage and I was able to replicate the issue.  The embedded form is not showing.

    15840364543.12 form missing.png

    Kindly try to re-embed the form. 

    You may use this URL.

    https://www.jotform.com/help/34-Embedding-a-Form-to-a-Web-Page

    https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

    Let me know if that works for you.

    Sam