form is no longer there

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    Asked on March 09, 2020 at 09:51 AM

    how can I retrieve my form and entries?

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    Answered on March 09, 2020 at 12:20 PM

    As per checking, you indeed do not have any forms. Do you happen to have another account in Jotform?

    Can you please share to us a sample URL of one of your forms so we can trace it.

  • Profile Image
    Answered on March 12, 2020 at 01:03 PM

    no other accounts, sorry they access the form from our website

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    Answered on March 12, 2020 at 02:09 PM

    Hi AssistancePlus,

    I checked your webpage and I was able to replicate the issue.  The embedded form is not showing.

    15840364543.12 form missing.png

    Kindly try to re-embed the form. 

    You may use this URL.

    Let me know if that works for you.