My form cannot be submitted when embedded on my WordPress website

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    ted45
    Asked on March 09, 2020 at 11:25 AM

    I created and embedded the form into a Word press page. After pressing the submit button, the message "Please wait" is displayed and never changes. The submission does not show up on the submissions page. 

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    Welvin
    Answered on March 09, 2020 at 02:17 PM

    That is the oEmbed restriction with WordPress. It's a kind of security for forms or elements placed insider a frame. You can fix this by re-embedding the form using our default or iframe embed method.

    Default embed: https://www.jotform.com/help/34-Embedding-a-Form-to-a-Web-Page.

    iFrame embed: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    You would need to use the Custom HTML block to embed the form.

    Guide for Wordpress: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version

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    ted45
    Answered on March 09, 2020 at 05:29 PM
    Form was embedded according to the instructions below. Still doesn’t work.

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    Welvin
    Answered on March 09, 2020 at 06:39 PM

    The form is still embedded as an oEmbed.

    Kindly try the iFrame method and add that on the page through Custom HTML block. If you still cannot get it, I can check it for you. I only access to the WP backend. Send admin access to support@jotform.com or welvin@jotform.com.

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    ted45
    Answered on March 09, 2020 at 10:29 PM
    I tried the iframe method and it is working. Thanks for your help.



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  • Profile Image
    ted45
    Answered on March 09, 2020 at 10:29 PM
    I tried the iframe method and it is working. Thanks for your help.



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