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ted45Asked on March 9, 2020 at 11:25 AM
I created and embedded the form into a Word press page. After pressing the submit button, the message "Please wait" is displayed and never changes. The submission does not show up on the submissions page.
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Welvin Support Team LeadReplied on March 9, 2020 at 2:17 PM
That is the oEmbed restriction with WordPress. It's a kind of security for forms or elements placed insider a frame. You can fix this by re-embedding the form using our default or iframe embed method.
Default embed: https://www.jotform.com/help/34-Embedding-a-Form-to-a-Web-Page.
iFrame embed: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.
You would need to use the Custom HTML block to embed the form.
Guide for Wordpress: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version.
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ted45Replied on March 9, 2020 at 5:29 PMForm was embedded according to the instructions below. Still doesn’t work.
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Welvin Support Team LeadReplied on March 9, 2020 at 6:39 PM
The form is still embedded as an oEmbed.
Kindly try the iFrame method and add that on the page through Custom HTML block. If you still cannot get it, I can check it for you. I only access to the WP backend. Send admin access to support@jotform.com or welvin@jotform.com.
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ted45Replied on March 9, 2020 at 10:29 PMI tried the iframe method and it is working. Thanks for your help.
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ted45Replied on March 9, 2020 at 10:29 PMI tried the iframe method and it is working. Thanks for your help.
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