Our survey form will not accept birth date number

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    BayLegal
    Asked on March 09, 2020 at 01:08 PM

    I am trying to enter a participants birth date- per the encoded formate and the system will not accept/keeps telling me it is invalid.

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    Welvin
    Answered on March 09, 2020 at 04:27 PM

    I'm sorry, but I cannot find a date field in your list of forms. Please let us know the correct form in question, and we'll check and troubleshoot this for you. 

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    juliana 
    Answered on March 09, 2020 at 06:52 PM

    Our intake form. It is the only one we ever use.

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    Welvin
    Answered on March 09, 2020 at 08:17 PM

    I have re-saved the date picket and cleared the forms cache. Hopefully, that did it. Please update this thread if the issue persists.

    Please use the picker instead of typing the date manually to make sure it is validated properly.