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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Map is not accurate & points to "Undefined Undefined" when "view larger map" is clicked

    Asked by keiththirgood on May 21, 2013 at 08:52 PM

    When I look at the submissions and look at the maps showing the locations of the people sending in the forms, except for one, all of the maps were completely wrong. And when I click "view larger map", all of the larger maps  show Europe as the map, with the cordinates listed as "undefined undefined".

    How do I make this work properly?

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    JotForm Support

    Answered by Welvin on May 21, 2013 at 09:17 PM


    We use Google Maps and it supposed to show the correct locations when address field data is correct. I'm not sure how to fixed such so let me forward this thread to our level 2 support/developers for further assistance and advice.

    Once they come up with updates, you should receive email alerts via this thread.


    Thank you!