What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Link with error after trying to setup Google integration with my form

    Asked by pipelf on May 21, 2013 at 09:21 PM

    On the Google Integration Wizard I am getting the following link with an error at the end: 

    Your spreadsheet can be found here:

    https://docs.google.com/spreadsheet/ccc?key=error

     

    The integration did not work and no files have been created on my google drive. 

     

    The form was already working and integrated. I notice that some data was not beign posted and try reseting the integration and then this started happening. 

    Please help,

     

    Thanks,

    Luis

    Screenshot
    integrated thanks
  • Profile Image

    Answered by pinoytech on May 22, 2013 at 12:02 AM

    Hi Luis,

    We have a temporary issue with Google Integration and our dev team is already aware of this. As soon as this issue sorted out, we'll inform you immediately.

    Thank you!

  • Profile Image

    Answered by canerbalci on May 22, 2013 at 03:39 AM

    This was a problem with google spreadsheet api, refusing to use formatted spreadsheets sent by jotform. We made a fallback to csv and the integration should work fine now. However there will be no formatting such as coloring of the first row and adjusted column widths. Hopefully this is a temporary fallback and the issue is being investigated. Thanks for your understanding.