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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need help with google integration

    Asked by taktse on May 22, 2013 at 12:58 AM

    I think my forms integrate initially, but then stop...here is an example...the google doc doesn't have the last few days of submissions. HELP!

    http://www.jotformpro.com/taktse/file

    Page URL:
    http://www.jotformpro.com/taktse/file

    My Forms Submissions integrate www
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    Answered by sidharth_kch on May 22, 2013 at 03:15 AM

    @taktse

    I checked your form. Request you to please grant public access to your google spreadsheet so that we can have a look.

    Have you tried removing the current integration and adding it again? That should help you.

    But, currently we have a technical glitch where you will not be able to create any new google spreadsheet integration. Our technical team is already working on it. Once this issue is resolved, request you to please remove the current google spreadsheet integration and add it again.

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by taktse on May 22, 2013 at 04:07 AM
    We use google apps and I can't seem to figure out how to grant public access...any idea?
    Mr. L
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    JotForm Support

    Answered by EltonCris on May 22, 2013 at 05:40 AM

    @taktse 

    I would suggest to re-integrate your form first to Google Spreadsheet, this usually helps fixed this issue. Simply remove the current integration and integrate it again.

    To share the spreadsheet, open it and click "Share" button found at the upper right corner of the page.

    I hope the re-integration helps. Please update us. Thanks!