Account profile changes

  • Profile Image
    Asked on March 09, 2020 at 04:51 PM

    Hi There,

    My name is Mina DiSora, I'm taking over for an ex employee Pim Kongkham.  I've updated our credit card information as that has changed.  I also need to delete Pim from the account, however, I want to be certain I did not miss any steps.  This was an email response I received from JotForm. Please advise if it's ok to delete Pim at this time. and assist me with making changes to the ID & Password.

    Create an Account to Access Your Forms

    Landrykling gave you access to some forms on JotForm. You must first create an account on Jotform to access these forms.

    Shared folders/forms with you: 

  • Profile Image
    Answered on March 09, 2020 at 11:35 PM

    If you have access to the account "Landrykling", then you can make all the required changes (email, password, etc.) in the account profile page -

    However, when changing the username (if required), you will need assistance from our end. If yes, please do let us know.