My jotform form won’t open. It’s there but looks blurry ?

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    Asked on March 09, 2020 at 10:50 PM
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    Answered on March 10, 2020 at 03:44 AM

    I just tested and was able to open the form with no problem. It could be because of your internet connection. Can you please check your connection speed and try when you are sure the connection is fine.

    Also, you can try clearing the form caches, just to be safe:

    Let us know if you need further help.

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    Answered on March 10, 2020 at 06:53 AM

    I am able to open it on my pc. But not my iPhone. 

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    Answered on March 10, 2020 at 09:13 AM

    Hi SBPhoto12,

    I checked your form and it loads up perfectly.

    Attached is a short video below.

    15838459303.10 blurry.gif

    I have cleared your cache form. 

    Kindly try to open your form in another browser or incognito.

    Hope this helps.