Redirect blocked by browser upon clicking submit

  • Profile Image
    vancityrich
    Asked on March 10, 2020 at 01:05 PM

    Hi,


    After "Course Registration Form - Intermediate" is filled, instead of taking the registrants to the payment page (as it is supposed to since it's linked to it), the screen appears blank. 


    Could you please help me with it?


    Saniya

  • Profile Image
    Sonnyfer
    Answered on March 10, 2020 at 03:21 PM

    Hi Saniya,

    Thanks for reaching out.

    I have tried sending a test submission to your standalone form https://www.jotform.com/193465848669278 and was redirected to the payment page successfully. However, when I tried it on your website, the redirect was blocked by the browser. Please refer to my screencast below:

    1583867591redirect blocked.gif

    Assuming that you're using Chome as Web Browser, I suggest taking a look at these external links I have found with regards to redirects:

    Chrome will start blocking annoying website redirects

    Block or allow pop-ups in Chrome

    Please let us know if you need further assistance.