What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there any way I can stop getting hate messages, on my form?

    Asked by amandacupcakes on May 22, 2013 at 10:18 AM

    About every day, 1 person sends me something bad in my forms at least twice a day. How do I make them stop? I don't evev know their name, so I can't contact them in any way!

    Page URL:

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    JotForm Support

    Answered by Welvin on May 22, 2013 at 10:38 AM


    You may create a filter about such messages or hate words - to send into your Spam Folder. Also, add the Captcha or Re-Captcha Field for extra anti spam measures.



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    JotForm Support

    Answered by Welvin on May 22, 2013 at 10:45 AM

    You may also try this suggestion:

    1. Add conditional logic to your form that if your fields contain such bad words, hide the submit button. This guide: Conditional Logic on Forms

    Your conditional logic would be:

    You can add more rules with the same action in a single condition.