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Unable to Close Box Integration BannerAsked by getbcs on May 22, 2013 at 10:35 AM
I am trying to access my forms but your "integrates with Box" is stopping it from opening to display my forms. I have clicked on the "don't show me this banner again" but it didn't shut it off and now I can't access my forms. Please reslove asap.
Please try this;
1. Clear your browsers cache and cookies
2. Logged in again
3. Click My Forms
4. Click again "Don't show this banner again"
See if this will resolved such issue on your end.
It seems that I am able to replicate the issue. Let me forward this concern to our developers. You should received an update via this thread.
Thanks for reporting.
Thank you. I tried clearing history, cache, cookies, etc but it didn’t resolve it.
The issue is already escalated, thank you for notifying this to us
You should get an update on regards to it soon
Sorry about that. I have disabled the banner now.
Is this problem just started happening today? Because we have been featuring pop-up banners there for a long time.
I just noticed it today. Don’t know how long it’s been an issue. Thanks for resolving this so quickly!