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Globatech_QcAsked on March 10, 2020 at 3:44 PM
Hello,
For question :
Can you kindly let us know if this is happening with a specific email or is it with all?
It is happening with a specific email
Can You Please let us know which email address is getting the email in this short format?
See on notification 1 https://www.jotform.com/build/70924790134962/settings/emails
Please check the link, there are some problems with your program.
https://www.jotform.com/build/70924790134962/settings/emails
Thank you
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Welvin Support Team LeadReplied on March 10, 2020 at 7:17 PM
You posted the same subject a few days ago here https://www.jotform.com/answers/2198092. Is this still related to that?
Your form email settings are correct, and that includes the form fields. If you think the email template is currently broken, you may consider re-creating it.
1st step: Delete the form email: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.
2nd step: Create a new form email: https://www.jotform.com/help/25-Setting-up-Email-Notifications.
The email template will have everything in the form including the recent changes. The layout will also reset.
You may also want to make fields as required so users can skip.
https://www.jotform.com/help/546-How-to-Set-a-Field-as-Required-or-Non-Required
I hope that helps. Please let us know if you need further assistance.