Unable to fill the date in a form

  • Profile Image
    Asked on March 10, 2020 at 03:51 PM

    Hello, I've never had a problem with my forms, and now my clients are all writing to me saying they are unable to fill out the forms. From it not letting them fill in the date, to not letting them submit. 

    I use these as intake forms for my business, so this is very important to me. 

    Can you please assist me with this?

    Thank you,


  • Profile Image
    Answered on March 10, 2020 at 07:20 PM

    Greetings Jasmine.

    Thank you for your message.

    We apologize for the inconvenience.

    I have cleared your form which should resolve the problem you are having. 

    Please test your form, and let us know if you are still having problems with it.

    If you do, can you please let us know does this happen to your every form, or only on some? Can you please share a link to your form where it's happening?

    Thank you for your cooperation.

  • Profile Image
    Answered on March 10, 2020 at 07:24 PM

    Additionally, if they are unable to submit, do they get any error message?

    If they do not fill some of the required fields, the form won't be able to submit. If they are on a card layout form, the dots with the empty or wrong values will turn red:

    Please let us know if you have any additional questions.