What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Wizard Problem

    Asked by brianne on May 22, 2013 at 11:13 AM

    I'm getting an error message "There is an error with the Wizard, please contact Jotform Support.  User Name Brianne and creating a new form called SWYG Contact Us. Happening when the icons are clicked both for the email and other buttons

    problem new form JotForm email name
  • Profile Image

    Answered by pinoytech on May 22, 2013 at 11:37 AM

    Hi Brianne,

    We apologize for the inconvenience that may have caused. With regards to the issue, have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    If the said issue still persist after clearing your browser cache and cookies, can you please share to us the URL of the form that you are having problem with for further investigation and for further assistance?

    Thank you!