I need help with downloading bulk items on a submission

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    Asked on March 10, 2020 at 06:35 PM

    I need help with downloading bulk items on a submission. Is there a number that I can call to inquire how to do this? Thank you.


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    Answered on March 10, 2020 at 11:26 PM

    Unfortunately, we are not offering telephone support at the moment. Please be noted that this support forum is our primary support. Your questions on this support forum shall be answered in a timely manner. 

    I understand that you want to download all the files uploaded to your submissions. If so, you may download the files from the submissions view. Please see the guide below that can help you with this.


    Hope this information helps! Let us know if you are referring something different. We will be happy to help.