What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where are my forms?!

    Asked by Harobel on May 22, 2013 at 11:16 AM

    I logged on to your site today and all of my forms are gone.  What happened to them?

    My Forms where are my forms site
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    Answered by ForHisGloryOutreach on May 22, 2013 at 11:19 AM

    ME TOO!!!! Please Jet Form help!!!!

  • Profile Image

    Answered by mandilewebdesign on May 22, 2013 at 11:19 AM

    Me too!

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    Answered by pinoytech on May 22, 2013 at 11:40 AM

    Hi,

    The said issue is already fixed by our dev team. Can you please clear your browser cache and cookies?

    If the said issue still persist, let us know.

    Thank you for the patience!

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    Answered by ForHisGloryOutreach on May 22, 2013 at 11:45 AM
    I cleared the cache, but how do I clear the cookies?
    thanks
    christy
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    Answered by pinoytech on May 22, 2013 at 11:47 AM

    Please take a look at this articles for more detailed information.

    https://support.google.com/accounts/answer/32050?hl=en

    http://www.wikihow.com/Clear-Your-Browser's-Cache

    Thank you!

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    JotForm Support

    Answered by paulsimpson on May 22, 2013 at 11:47 AM

     

    Hi Guys,

    I am a member of the development team. I issued a fix for this 5 mins ago which hopefully resolves this problem. If you cleared you cache before 5 mins ago you will need to do it again for the fix to work on your end.

    If there are still problems after you have done this. Please let me know.

    Sorry for any inconvenience