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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My client is having trouble

    Asked by koedekoven on May 22, 2013 at 12:07 PM

    I've embedded my form onto my site.  She says that it pops up but there is nothing to fill out.  I've tried it and am having no trouble.  Could it be a pop-up blocker thing?

     

    Below is my website page she's haveing trouble with.

     

     

    Thanks for your prompt help!

    Page URL:
    http://www.baseballomaha.com/p/2013-clinic-registration.html

    site fill thanks
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    JotForm Support

    Answered by Morian on May 22, 2013 at 12:09 PM

    I've also tried to visit your page and I can see the form just fine. May I ask what web browser your client is using?

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    Answered by koedekoven on May 22, 2013 at 12:17 PM

    Internet Explorer

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    JotForm Support

    Answered by Morian on May 22, 2013 at 12:32 PM

    I opened the link using IE and even with the pop up blocker on, I'm stil able to see the form so it is not a pop-up blocker problem at all.

    I suggest that you ask your client to try to open the link in another browser or try to clear IE's browsing history, close it, then relaunch it again and try to acces the link again. 

  • Profile Image

    Answered by koedekoven on May 22, 2013 at 12:40 PM

    Thanks for your help!

    Awsome and prompt as usual!!!

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    JotForm Support

    Answered by Morian on May 22, 2013 at 12:42 PM

    You're welcome! =)