Box integration: Submissions are not showing

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    SeatradeCruise
    Asked on March 11, 2020 at 10:51 AM

    Hi, 

    we've received two jotform submissions and have it integrate with box. however, we do see the folder created on box. can this be fixed?


    https://www.jotform.com/build/193425696158167

    https://form.jotform.com/193425696158167 

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    Mike_G
    Answered on March 11, 2020 at 12:20 PM

    We would like to apologize for any inconvenience. Can you confirm that the issue you are having is that you are "not" seeing the submissions in your Box account for the following forms you have linked?

    I have tried the Box integration on a cloned version of your form but I was not able to reproduce the issue.

    Here's how my integration is set up.

    1583943564zt12_17_41.png

    And here's the result in my Box account:

    1583943595zt12_18_32.png