Getting a "Merchant Login ID or Password is invalid" error when submitting form

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    Asked on March 11, 2020 at 12:48 PM

    "merchant login ID or password is invalid or the account is inactive"

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    Answered on March 11, 2020 at 02:56 PM

    I believe the issue has something to do with your Authorize.Net credentials. You can find more information about it here:

    Try to update your Authorize.Net credentials or make sure that the credentials you entered in the integration settings of the payment field in your form are correct as this normally solves the issue you are having.