What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Adding an Authorize.Net Payment Transaction to my Form

    Asked by Wildspirityoga on April 16, 2011 at 11:07 AM

    Hi there,

    When I try to add an Authorize.net payment transaction into my form and I run the required test to set this up, I get an error message that says "This account does not have the permissions required for this request". Does that mean my Jotform account doesn't have the proper permissions? If so, how do I change that? And, if it means that my Authorize.net account doesn't have hte proper permissions, how do I change that?

    A speedy reply would be much appreciated!

    Thank you,


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    JotForm Support

    Answered by NeilVicente on April 16, 2011 at 01:01 PM


    Is this - https://www.jotform.com/11035601950 - the form in question? Well, I logged in to your account and tested the integration for taht particular authorize.net payment tool and I received a "Test Integration Successful" message. Here is a screenshot of the said message:

    If you're not getting the same message, please get back to us. Also, if it's possible, please include a screenshot of the message.

    Thank you for your patience.