My account has been suspended

  • Profile Image
    Marco Carter
    Asked on May 22, 2013 at 03:35 PM

    When creating my form and put it in use, I get this message and I do not know what that means

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

  • Profile Image
    sidharth_kch
    Answered on May 22, 2013 at 03:44 PM

    @Marco Carter

    I deeply apologize for this inconvenience. Your account was auto suspended by our anti-phishing system.

    I have checked your account and re-scanned your forms and found it not to be in violation of JotForm's terms of use.  

    I have reactivated your account. Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth