Notification field is different from the form field.

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    Executours
    Asked on March 12, 2020 at 12:16 AM

    Please help

    The Registration forms shows Cell and Home phone no.

    When we receive notification it shows:

    Phone and Work no.

    Link to form and attached screenshot of what the form shows


    Thank you!

  • Profile Image
    Jed_C
    Answered on March 12, 2020 at 02:02 AM

    It shows in your email notification body that it is "Phone Number" instead of "Cell Number".

    1583992943The Easiest Online Form Builde

    Please delete the notification and create a new one by following this guide https://www.jotform.com/help/25-Setting-up-Email-Notifications.

    Let us know if you have any questions or if you need further assistance. 

  • Profile Image
    Executours
    Answered on March 12, 2020 at 01:37 PM

    Thank you!

    Using your screen shot as the example - Can I just change the Phone Number to Cell Number?


    kind regards,

  • Profile Image
    IvayloK
    Answered on March 12, 2020 at 02:51 PM

    Yes, please feel free to adjust the e-mail template of the notification.

    However, please have in mind that the Form Builder auto-updates the email templates. If you do any modification to the table, it will be considered as a custom template and the Form Builder will stop or disable the auto-update.

    But this is easily fixable. You will just need to recreate the notification.

    Let us know if you need any further assistance.