Cannot enter PIN number

  • Carolyn Cotterill
    Asked on March 12, 2020 at 6:31 AM
  • Girish JotForm Support
    Replied on March 12, 2020 at 8:25 AM

    Please let us know what issue you are facing. Where are you entering the PIN number? I can see that you have a Guest account with us and there aren't any forms in your account.  

  • Carolyn Cotterill
    Replied on March 12, 2020 at 9:29 AM
    When trying to send funds to an email, I get all the way to the last step
    and it asks for my Pin
    number. But there is no place to enter the number.
    Any advice would be appreciated.
    David Cotterill
    ...
  • Carolyn Cotterill
    Replied on March 12, 2020 at 9:29 AM
    Please reply to:
    JTLTD1988@GMAIL.COM
    ...
  • John Support Team Lead
    Replied on March 12, 2020 at 10:37 AM

    Hello David - As far as I know, our platform doesn't have a feature that will let you send funds to an email. So I assume that you are trying to fill out a form and make payments to it. Is that correct?

    It seems that you are submitting a form built using JotForm by one of our users. Please note that JotForm is an online form builder to create any type of form to collect responses from users. So I suggest reaching out with the person who sent you the link to this form for further assistance.