- plcwaldorfAsked on May 22, 2013 at 07:01 PM
I created a form with several fields, then duplicated 3 of those fields to allow for a second entry on each form. However when the response is received by me, only the original field is passed to the email. The duplicated info does not show up. How do I ensure that duplicated fields are sent?
- JotForm SupportEltonCrisAnswered on May 22, 2013 at 07:46 PM
I see the problem. Your form notification doesn't have all the field tags, probably it wasn't properly udpated. To fix that, simply delete your existing notification and create a new one.
Delete Notification: How to Delete Notifications/Autoresponder
Create New Notification: Receiving Emails on Form Submissions
Let us know if you have further questions. Thanks!
- plcwaldorfAnswered on May 23, 2013 at 08:01 AM
Ok. I understand. Thanks for the quick response.