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SydneyAmmaGroupAsked on March 12, 2020 at 12:36 PM
Getting this when testing a new form with the eWay sandbox API codes.
Fails with the US or Australian test credit cards
Error is generated only if I set the quantity of the product to anything but 0.
Switching the Sandbox switch to "yes" or "no" makes no difference.
Any suggestions?
Page URL: https://form.jotform.com/200473746603857 -
Richie JotForm SupportReplied on March 12, 2020 at 1:34 PM
I have tested our EWAY sandbox account and it seems to be working as expected.
I was able to submit a cloned version of your form.
Kindly make sure you're using the correct sandbox API/Password/encryption key.
https://go.eway.io/s/article/How-do-I-login-to-Sandbox
You may also contact Eway to verify if you're using the correct API.
Hope this information helps.