- gpernoudAsked on May 23, 2013 at 04:01 AM
I want to get submissions' PDF but it often doesn't work for several answers.
Sometimes I have to click several times on the link before being able to download the file.
Could you please fix this problem ?
- JotForm SupportEltonCrisAnswered on May 23, 2013 at 04:22 AM
Thanks for your message.
I can't seem to replicate the problem with my forms. I can download them fine. Have you tried clearing your browser's cache and cookies before downloading the PDF files? I would suggest to try this first and get back to us if the problem still persist. Try it with different browsers as well.