Technical problem

  • coolquit
    Asked on March 13, 2020 at 12:01 AM

    When uploading a picture on JotForm, the front facing camera activates but I want the rear facing camera to activate so people can upload their insurance information. Is this even possible in JotForm?

  • KrisLei Jotform Support
    Replied on March 13, 2020 at 2:34 AM

    Hi,

    Thank you for reaching out to us.

    It seems that you have posted a similar query on a different thread. I cloned your form and run a test submission using my android phone and launch the form using Google Chrome. When I'm on the Take a photo widget it shows the rear camera. I checked your form and I can see that the Take a photo widget is set up to use the rear camera automatically.


    1584081128photo widget Screenshot 10

    May I know if what device you are using or which browser you are using? Also, is your form embedded on a website?

    Looking forward to your response.