We are still not receiving our Jot Forms.

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    Megan
    Asked on May 23, 2013 at 07:54 AM

    Can someone from your company contact me and let me know why we are not recieving out Jot Forms? When you go to the "Contact Us" page on our website www.bvhvac.com and try to submit a form it shows the following error message 

     

       
    Oops!
    Form not found: Form Id is missing or irregular
    Details: File: /www/v3/builds/c97b84208d20eac8342a64c968a79298fc85b304/lib/classes/Submission.php Line: 287
       
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    sidharth_kch
    Answered on May 23, 2013 at 10:30 AM

    @Megan

    I checked your form and it works fine with your form's direct link:  http://www.jotform.com/form/10193337278

    There must be some code changes on your website.

    Request you to please embed your form using iFrame embed method. That should solve your issue.

    Thanks,

    Sidharth