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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    We are still not receiving our Jot Forms.

    Asked by Megan on May 23, 2013 at 07:54 AM

    Can someone from your company contact me and let me know why we are not recieving out Jot Forms? When you go to the "Contact Us" page on our website www.bvhvac.com and try to submit a form it shows the following error message 

     

       
    Oops!
    Form not found: Form Id is missing or irregular
    Details: File: /www/v3/builds/c97b84208d20eac8342a64c968a79298fc85b304/lib/classes/Submission.php Line: 287
       
    Page URL:
    http://bvhvac.com/contact.html

    JotForm message table png
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    Answered by sidharth_kch on May 23, 2013 at 10:30 AM

    @Megan

    I checked your form and it works fine with your form's direct link:  http://www.jotform.com/form/10193337278

    There must be some code changes on your website.

    Request you to please embed your form using iFrame embed method. That should solve your issue.

    Thanks,

    Sidharth