What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are still not receiving our Jot Forms.

    Asked by Megan on May 23, 2013 at 07:54 AM

    Can someone from your company contact me and let me know why we are not recieving out Jot Forms? When you go to the "Contact Us" page on our website www.bvhvac.com and try to submit a form it shows the following error message 


    Form not found: Form Id is missing or irregular
    Details: File: /www/v3/builds/c97b84208d20eac8342a64c968a79298fc85b304/lib/classes/Submission.php Line: 287
    Page URL:

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    Answered by sidharth_kch on May 23, 2013 at 10:30 AM


    I checked your form and it works fine with your form's direct link:  http://www.jotform.com/form/10193337278

    There must be some code changes on your website.

    Request you to please embed your form using iFrame embed method. That should solve your issue.